Returns & Refunds
Review the return process before sending any product back to Auto Armor Mats.
30-Day Return Requests
You may request a return within 30 days after receiving your order. For a change-of-mind return, the item must be unused and in its original condition. Contact us before sending anything back. A return request is reviewed and is not automatically approved.
Sale and Discounted Items
Requests involving sale or discounted products are reviewed case by case. Contact us with your order number and the reason for the request. Any rights you have under applicable consumer protection law remain unaffected.
Return Shipping
For approved change-of-mind returns, the customer is responsible for return shipping costs. If an item is confirmed defective or was supplied incorrectly, Auto Armor Mats will cover the return shipping arrangement.
Damaged, Defective or Incorrect Orders
Inspect your order after delivery. If an item is damaged, defective or incorrect, contact us promptly with your order number and clear photographs so we can review the issue and advise on next steps.
Refunds
Approved refunds are issued to the original payment method. Processing times may depend on the payment provider or financial institution. We will confirm the outcome after reviewing the return or reported issue.
How to Request a Return
Email autoarmormats@gmail.com or call +1 (437) 830-4840. Include your order number, product name and reason for the request. Do not send a return until we have reviewed your request and provided a return destination and instructions.