Shipping policy

Thank you for shopping with Auto Armor Mats! Below you'll find detailed information about our shipping practices and policies.

1. Shipping Destinations

  • Regions We Serve:
    We ship to both Canada and the USA with no location restrictions.

2. Shipping Carriers & Methods

  • Carriers:
    We work with reputable carriers including Canada Post, FedEx, UPS, and Purolator.

  • Shipping Options:

    • Standard Shipping: Delivery within 3-9 business days (USA: 3-9 business days; Canada: Next day shipping available).
    • Expedited Shipping: Delivery within 1-5 business days.
    • Next Day Shipping: Available on all orders.

  • Tracking:
    All shipments come with tracking details so you can monitor your order’s progress.

3. Shipping Costs

  • Canada:
    Enjoy free shipping on all orders across Canada.

  • USA:
    Shipping costs are calculated at checkout.

    • Bonus: Free shipping is available for USA orders over $300.

4. Order Processing & Delivery

  • Processing Times:
    Orders eligible for next day shipping are processed promptly, ensuring swift dispatch.

  • Delivery Estimates:

    • Standard: 3-9 business days.
    • Expedited: 1-5 business days.

  • Tracking Information:
    A tracking number will be provided once your order ships, allowing you to track its journey.

5. Packaging

  • Eco-Friendly Approach:
    We prioritize sustainability by using eco-friendly corrugated boxes to protect your products during transit.

6. Damaged, Lost, or Delayed Shipments

  • Our Commitment:
    We stand by our products. If your shipment is lost, delayed, or arrives damaged, please contact us immediately.

  • Resolution Options:

    • We offer a refund or replacement for products affected by shipping issues.
    • For exchanges, simply reach out to our support team.

7. Returns & Exchanges

  • Eligibility:
    If you need to return a product due to a shipping issue, please email us at autoarmormats@gmail.com to initiate the process.

  • Return Shipping:
    The customer is responsible for the return shipping costs unless the issue is due to our error.

8. International Shipping (USA)

  • Customs Duties & Taxes:
    For shipments to the USA, any applicable customs duties or taxes are the responsibility of the customer.

9. Additional Information

  • Order Cancellations:
    Orders can be cancelled before shipping is processed. Please contact us promptly if you wish to cancel an order.

  • General Note:
    There are no additional holiday shipping deadlines or restrictions unless otherwise noted on our website.